Privacy Policy

1. Introduction

DIG Marketing ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, and interact with our digital properties.

2. Information We Collect

Information You Provide Directly

• Contact forms: name, email, website URL, company details, messages
• Service inquiries: business details, marketing goals, technical specifications
• Account information: login credentials, billing information
• Communications: emails, messages, phone conversations with our team

Automatically Collected Information

• Website analytics: pages visited, time spent, referral sources, device type
• IP addresses and location data
• Cookies and similar tracking technologies
• Browser information: type, version, operating system
• Performance data: page load times, errors, interaction patterns

3. How We Use Your Information

We use collected information for the following purposes:

• Providing and improving our services
• Responding to inquiries and communications
• Conducting performance audits and analytics
• Analyzing trends and user behavior
• Processing payments and transactions
• Detecting and preventing fraudulent activity
• Sending promotional communications (with your consent)
• Complying with legal obligations

4. Legal Basis for Processing

We process personal data based on the following legal grounds:

• Consent: You have explicitly consented to the processing
• Contract: Processing is necessary to fulfill our service agreement
• Legal obligation: We are required by law to process the data
• Legitimate interests: Processing is necessary for our business operations and does not override your rights

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service providers: analytics, hosting, payment processors
• Business partners: when you authorize us to work with third parties
• Legal authorities: when required by law or to protect our rights
• Your consent: for any purpose you explicitly authorize

6. Data Security

We implement industry-standard security measures to protect your information, including encryption, secure servers, access controls, and regular security audits. However, no online transmission is completely secure. We cannot guarantee absolute security of data transmitted over the internet.

7. Data Retention

We retain personal information for as long as necessary to provide services, comply with legal obligations, and resolve disputes. When information is no longer needed, we securely delete or anonymize it. Retention periods vary depending on the type of information and its purpose.

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right of access: Request a copy of your data
• Right to correction: Request correction of inaccurate data
• Right to erasure: Request deletion of your data
• Right to restrict processing: Limit how we use your data
• Right to data portability: Receive your data in portable format
• Right to object: Opt-out of certain processing activities
• Right to withdraw consent: Revoke previously given consent

9. Cookies and Tracking Technologies

Our website uses cookies, pixels, and similar tracking technologies to:

• Remember your preferences and settings
• Analyze website usage patterns
• Track advertising effectiveness
• Enable required functionality

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

10. Third-Party Links

Our website contains links to third-party websites. We are not responsible for the privacy practices of external sites. We recommend reviewing the privacy policies of any third-party sites before providing personal information.

11. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect information from children. If we become aware that a child has provided information, we will take steps to delete such information and terminate the child's account.

12. International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to such transfers subject to appropriate safeguards.

13. Updates to Privacy Policy

We may update this Privacy Policy periodically. Changes become effective upon posting to the website. Your continued use of our services constitutes acceptance of updated policies. For significant changes, we may notify you by email.

14. Contact Us

For privacy-related questions, requests to exercise your rights, or concerns about our data practices, please contact us at:

• Email: hello@digmarketing.in
• Address: 110 Sadhu Vaswani Road, Pune, India

15. Data Protection Officer

For privacy-specific inquiries, you may contact our Privacy Officer at privacy@digmarketing.in. We will respond to all requests within 30 days of receipt.

Last Updated: April 2024